Privacy Policy

Information Collection and Use
SoftXML is the sole owner of the information collected on this site. We will not sell, share, or rent this information to third parties in ways other than those disclosed in this policy. SoftXML collects information from our users at several different points on our website.

Registration
some of our pages restrict access to online content. To gain entry a user must first complete a registration form. During registration a user is required to give their contact information (such as name and e-mail address). For pages where online access to content is part of a subscription package, registration forms will often contain full subscriber details used to identify and fulfil that subscriber's account.

E-mail alerts
If a user wishes to subscribe to our alerts, updates, briefings etc. we ask for contact and delivery information such as name and e-mail address. All of these e-mail lists provide opt out facilities online and with each e-mail broadcast. In some cases the user is asked to provide optional demographic and personal interest information that is used to keep our content as relevant as possible.

Sharing
We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We would also share information when using an outside shipping company to ship orders or a credit card processing company to bill users for goods and services.

Orders
We request information from the user on our order forms. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fulfil customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user. All online transactions are processed using SSL encryption

Cookies
SoftXML use cookies - A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of cookies is for the convenience of visitors. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. Cookies can also enable us to track and target the interests of our users in order to enhance the experience on our site. Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to, or control over, these cookies.

Log Files
We use IP addresses to analyse trends, administer the site, track a user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Links
SoftXML contain links to other sites. Please be aware that SoftXML is not responsible for the privacy practices of other sites. This privacy statement applies solely to information collected by this website.

Surveys & Contests
From time to time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Recommend this site
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and e-mail address. We will automatically send the friend a one-time e-mail inviting them to visit the site. This information is not stored except for the sole purpose of sending this one-time e-mail.

Special Offers
On our website new members receive a welcome e-mail to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Where this is the case we present the option to not receive these types of communications at the point of sign up.

Site and Service Updates
We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via e-mail or phone.

Correction/Updating Personal Information
If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavour to provide a way to correct, update or remove that user's personal data provided to us. This can be done at the registration page or by e-mailing the site editor. SoftXML will offer subscribers an account management facility that will allow them to change or amend their own records.

Choice/Opt-out
Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information. Users who no longer wish to receive a newsletter/alert/briefing etc. may opt-out of receiving these communications by replying to the unsubscribe link in the e-mail or online.

Notification of Changes
If we decide to change our privacy policy, we will seek to advise all users of these changes.